Memo
TO: Mayor Collins and Town Council Members
FROM: Kevin Burke, Town Manager
Peter Wingert, Chief of Police
DATE: January 8, 2016
DEPARTMENT: Police Department
Staff Contact
Peter Wingert, 480-948-7418
End
AGENDA TITLE:
Title
Update to Town Council about the current status of the Alarm Monitoring Service
Body
Council Goals
Improve Public Safety Services including prevention, enforcement, communication and community/victim outreach. Task - Evaluate the Alarm Monitoring System
SUMMARY STATEMENT:
The Town of Paradise Valley has been providing police alarm monitoring since 1984. The equipment purchased at inception has reached the end of its serviceable life. On October 22, 2015, the Town Council gave staff direction to seek a long term solution for the Alarm Monitoring Service. That direction included seeking a hybrid model where the Town of Paradise Valley could partner with a private vendor in order to provide monitoring service. A draft RFQ was written and reviewed, and ready for release to interested parties towards the end of 2015.
On December 31, 2015, the equipment failed, causing an outage in service for our 450 subscribers to this service.
This presentation will update the Paradise Valley Town Council with the steps taken by the Police Department and the Information Technology Department to bring this service back online and the further steps taken in order to get back on track with the Town Council’s original direction given in October 2015.
ATTACHMENT(S):
Powerpoint titled “Alarm monitoring service 01/14/2016”