TO: Mayor Collins and Town Council Members
FROM: Kevin Burke, Town Manager
Peter Wingert, Chief of Police
DATE: November 17, 2016
DEPARTMENT: Police Department
Staff Contact Peter Wingert, 480-948-7418
End
AGENDA TITLE:
Title
Update Town Council on Alarm Monitoring Business Models
Body
Council Goals
Improve Public Safety Services including prevention, enforcement, communication and community/victim outreach.
SUMMARY STATEMENT:
The Town of Paradise Valley has been providing police alarm monitoring since 1984. The equipment purchased at inception has reached the end of its serviceable life. On October 22, 2015, the Town Council gave staff direction to seek a long term solution for the Alarm Monitoring Service.
On December 31, 2015 the equipment failed, causing an outage in service for our 450 subscribers. Town staff was able to revive the system and continue to offer this service. In late May 2016, staff conducted site visits to five municipalities in Texas in order to gather research on each municipality’s alarm monitoring service. In July 2016, staff requested a consultant to assist with creating business models for the monitoring service.
On November 3, staff presented to Town Council and received questions. This study session will address those questions and ask for direction.
ATTACHMENT(S):
Slides of Powerpoint presentation
Draft resolution addressing Gradual Termination of Alarm Monitoring
Email to Town Council answering questions posted during 11/3/16 study session